Policies & certificates

Our policies

Full transparency. Read our policies and certificates below, or download any of them as a PDF.

Privacy Policy

How we collect, use and protect your personal data, compliant with UK GDPR.

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Open Privacy Policy (PDF)

Complaints Procedure

How to raise a complaint and how to escalate it if needed.

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Open Complaints Procedure (PDF)

Terms of Business

Our terms for the fully managed letting service, including fees and obligations.

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Open Terms of Business (PDF)

Tenancy Deposit Scheme Membership

Membership G13462, valid to 31 March 2027. We also hold Propertymark Client Money Protection, membership C0142235.

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Open Tenancy Deposit Scheme Membership (PDF)

Cookie Declaration

The list below is generated automatically and shows the cookies in use on this website. You can change or withdraw your consent at any time using the button in the declaration.

Questions about any of this?

Call us on 01302 244104 or book a free consultation.

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